• On - Demand
  • 24 Modules
  • 4-6 Hours
  • 24 Videos
  • 48 Activities
  • 24 Quizzes
  • Progress
  • Reports
  • Certificates


This China Relocation Course increases capability to successfully live & work in China.

Practical and realistic, this course prepares you for what to expect in China and helps you plan for it. Background information about China and Chinese provides the framework and you'll quickly learn the appropriate etiquette and protocols then gain tools to help you meet, greet, communicate, negotiate with, understand and live and work the Chinese.

The course is on demand, on any device making it easy to fit in to busy schedules and deploy to anyone, anytime, anywhere.

Suitable For

The course is suitable for anyone living and working in China for an extended period.

Topics covered are suitable for business, governmental or organizational representatives as well as their families spending extended time in China.


Coursework is presented in a series of 10-15 minute modules. Each module includes a 4-8 minute video, two activities, an auto-graded quiz and a key points download.

The course is self-paced and it is possible to complete the course in half a day, however for the best learning outcomes we recommend completing a few modules at a time at a pace that suits the individual learner.

Learners can pause, go back to go over subject matter again, and pick up where they left off, allowing great learning outcomes.

Course progress is displayed and on completion students gain a course certificate. Full reporting is available for corporate multi-user clients. Individuals can sign up online below and corporate multi-user accounts are available with reduced costs

Engagement, knowledge transfer, retention and assessment is achieved in an intuitive process that the learner is automatically guided through and includes Visual, Auditory and Kinesthetic learning elements presenting subject matter multiple times in multiple formats to aid comprehension & retention as they progress through the module.

After a short topic introduction, the first thought activity helps connect the subject matter to the learner's own situation.

Seeing and hearing a person in the video provides the first visual & auditory transfer, immediately reinforced between video clips with text on screen (visual).

A second thought activity after the video serves to connect the new subject matter with the learner’s own situation and role.

In the quiz main learning outcomes are again highlighted (visual, kinesthetic) and if the learner gives incorrect answers, a review of that part of the subject matter is immediately & automatically provided (visual). The final section of a module reviews the key points of the subject matter (visual).

Using this methodology, the key points are presented four times in three different formats with actions throughout the module to engage the learner and maximise key learning outcomes.

Course Content


What everyone should know before dealing with China and the Chinese.

Covering: Size, Population, City Tiers, Major Cities, Language, Demographics, Government Policy, Status, Education, Reform, Five-Year Plans, Growth, Competitive Mindset, Wealth, High Net Worth Individuals.

Covering: Currency, WTO, APEC, G20, Economy Size, GDP, Growth Rate, Agriculture, Industry, Services, Imports, Exports, Infrastructure, FIE, Overseas Investment, Foreign Reserves.

Covering: Diversity, Experiences-Decisions-Behaviour, Communication, Adaptation, Chinese Dialects, English ability, Mainland, Taiwan, Hong Kong, Macau, Singapore, Religions, Wealth, Middle Class, Mainland regions, Ethno/Linguistic Groups, Mandarin, Other Languages, Written Chinese, Cultural cues.

Covering: Long continual culture, Dynasties, Confucius, Ming Dynasty and global exploration, Qing Dynasty, Trade imbalance, Canton, Opium, Treaty Ports, Taiping & Boxer Rebellions, Republic of China, Civil War, Japanese invasion – WWII, People’s Republic of China.

Covering: Mao Zedong, Reforms: land, health, education, industry, defence, 1956 movements, Great Leap Forward, collective ownership, Sino-Soviet Split, Communal to Collective, Cultural Revolution, Four Olds, Red Guards, Satellite launch, Nixon, Gang of 4, Household responsibility, One Child policy, Urban private enterprise, Deng XiaoPing, Urban Consumer Society, Nationalism vs. Revolution, Hong Kong Returns, WTO, Olympics, Xi JinPing.

90+ Dialects, Mandarin Government, Education, Business, Pinyin, Tones, Limited Sounds – Many Homophones, Context, Characters Different, 200 Radicals, Radicals = Meaning Not Sound, Traditional & Simplified, 40,000 Characters, 5,000 = Media, 2,000 = Basic Literacy, Many Words Combined Characters.


These modules provide information and help you plan for your relocation to China

Covering: Water, Food, Pollution, Medical, Emergency procedures and facilities, Plan Embassy, Consulate, insurance provider, Personal safety, Crime, Accidents, Police, Health & safety standards, Road safety, Chinese law.

Covering: Establishing credibility, Managing Chinese staff, Meeting expectations, Length of stay, Position in hierarchy, Experience, Education, History in organisation, Reading motivations, Trust over time, Work out relationships & hierarchy, Guidance, Clarity, Reporting lines, Clear expectations, Monitoring, Motivations & punishments, Teams, Brainstorming, Decisions, Face loss, One on one.

Covering: Collective behavioural norms, Primary & secondary, Iceberg metaphor, 4 Stages: Honeymoon, Disillusion, Adjustment, Adaptation, Beliefs & values, Code switching, Healthy hobbies, Relationships, Accept imperfection, Focus on positive, Humour & patience.

Covering: Importance of family satisfaction, Family situation before & in China, Family residence visa, Self-identity shift, Stages of adaptation, Situation misunderstood, Workplace support, Domestic, Social network, Different language & social norms, Less travel independence, Recognise & acknowledge challenges, Support network, Contacts, Apps.

Covering: Preschool options, parent, nanny, childcare, School-age options, International schools, other schools, Chinese education differences, Appropriate medical centre, Pollution, Chinese love children – Good-natured attention, Navigating a new culture for kids.

Covering: Rental agreement, Expectation differences, Compromise, Domestic help, Agency, References, ID card, Management office, Public transport extensive, Taxis, Subway, Light rail, Bus, Private transport, Bicycle, Scooters, Car, Traffic patterns, drivers.


Cultural influences impacting Chinese thinking, decision making, behaviour and communication.

Covering: Interaction norm, Adapt for better outcomes, Read situations & motivations, Real & Important, Title, Organisation, Appearance, Mannerisms, Relationship, Power, Roles to play, Respect for status, Deferential behaviours, Changeable with role, Convey your status.

Covering: Constantly evolving relationships, connections, networks, Balanced benefits over time, Favours, Gifts, Facilitation, Introductions, Concessions, Time, Respect, Power to do, Transparency, Law & Rules, Implementation, Conflicts of interest, Face loss, Authority, Status, Prestige, Influences decisions, Insult, Refusal, Contradiction, Confrontation, Blame, Perceived ignorance, Temper, Tactical anger, Reduce loss, Give face, Repair.

Covering: Interaction norm, Relationships & trust, Adapt, Read situations & Motivations, Rule of law, Rule of man, It depends, Implementation, Relationship, Hierarchy, Location, What’s important now, Who else, Leaders, Work the system – better outcome, Competitive vs equal, Adapt behaviour & communications, Developing legal system, Distrust, Trust, Conflict avoidance.

Covering: Hierarchy, Relationship, Negative news, Right answer, Diplomatic falsehood, Face value, Indirect communication, Situational harmony, Primary relationship, Change topic, Question vs refusal, Silence, Ignorance, Check answers & communications.


Chinese communication norms explained and strategies/tools for successful communication.

Covering: English capability, Read better than speak, Language groups, Cultural context, Simplified, Traditional, Computer translations, Goals & industry, Localize tone-style-layout-imagery, Dialects, Own interpreter, Pre-briefing, Post analysis, Special signal, Protocol.

Covering: Styles, Body language, Differences, Expectations, Adapt, Conflict avoidance, Background then specifics, Laughter, Tactical Anger, Compliments, Understand more than appears, Slower not louder, Standard accents, Short sentences, Simple grammar, Direct questions vs. Open questions, Right answers, Colloquialisms, Jargon, Acronyms, Body language, Identify patterns.

Covering: Mandarin tones, Phrase format, Greetings, Relationship building, Courtesy, Eating, Friends, Money, Farewells.

Covering: Importance, Difference, Use for revenue, 800M+ Users, 80% Influenced, Language, Government control, Blocked sites, Chinese alternatives, WeChat, Official accounts, Voice, Text, Video call, Document transfer, Stores, Go dutch, Red envelopes, In-App games, Local notifications, Strategy, Get found, Amplifiers, Opinion leaders, Integrated Chinese social media presence.

Protocol and Etiquette

Behaviour norms in China to help you succeed & to avoid embarrassing situations with Chinese.

Covering: Leader to leader, Order of rank, Facilitators, Handshakes, Body language, Business cards, Addressing, Family name – Given name, Full name, As introduced, Use of titles, Respect documents, More formal than less.

Covering: Protocol, Expectations, Size of party, Enough supplies, Punctuality, Waiting, Seating, Best seat, Stand, Big picture to specifics, Small talk, Credibility, Relationships, Connections, National, Regional, Organisation Background, Achievements, Compliments, Past co-operation, Agenda, Interpreter, Mobile devices, Oral summary, Documented summary, Escorting out.

Covering: Relationship building, Trust, Private, Hosting, Expensive & exotic, Follow host lead, Etiquette breaches, Alcohol, Noises, Speeches, Toasts, Length, Paying, Leaving.

Covering: Cultural connotations, What to Give, What not to give, Translation, Packaging, Presentation.

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Summary & Sign Up

Course Details

  • On - Demand

  • 24 Modules

  • 4-6 Hours

  • 24 Videos

  • 48 Activities

  • 24 Quizzes


  • Progress

  • Reports

  • Certificates

Key Outcomes

  • Relocation Planning

  • Living & Working Skills

  • Chinese Mindset Insights

  • Communication Competency

  • Protocols & Etiquette Skills

Individual Sign Ups

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