This training provides the information & tools to help you understand and interact more effectively with China & the Chinese. It quickly provides tools to help you meet, greet, communicate and understand the Chinese. Background information about China and the Chinese provides the framework and you'll learn the appropriate etiquette and protocols for you to achieve your goals with China and the Chinese.
The training is modular by task or topic and provided in 4-8 minute videos. You can watch them in sequence as a course in 2-3 hours or use as a library of comprehensive Job Aids - allowing you to quickly get up to speed in a particular area or specific task you are about to undertake. Access is by one-year subscription; costs, online & offline purchasing and other details are shown at the bottom of the page.
Total Running Time : 1h 54m
Background information needed to be successful with China
1. China Background (6:53)
2. History up to 1949 (7:28)
3. History from 1949 (7:05)
4. Chinese Diversity (7:06)
5. Language Awareness (5:45)
6. Market Considerations (6:42)
Cultural norms affecting thinking, communication, behaviour, decisions
7. Hierarchy (4:26)
8. Face & Guanxi (7:11)
9. Situational Flexibility (6:23)
10. Avoiding Conflict (4:59)
Guidance on how to communicate effectively with the Chinese
11. Translation & Interpretation (5:06)
12. In Person Communication (7:59)
13. Written Communication (4:34)
14. Telephone Communication (4:47)
15. Useful Phrases (5:56)
How to conduct appropriate interactions with Chinese & what to expect
16. Greeting Chinese (5:38)
17. Meetings (6:22)
18. Dining (7:11)
19. Gifting (3:54)
Take a minute to check out this clip and learn two things that will help you interact with Chinese.
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